Wholesale
Want to stock Practical Alchemy in your shop?
Email us at hi@practicalalchemy.com or visit our Faire storefront below to get started.
Customer Service
Questions about your order?
We've got you covered.
hi@practicalalchemy.com
Press & Media
Interested in featuring us?
For all press requests, contact:
practicalalchemy@autumncommunications.com
Frequently Asked Questions
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What forms of payment do you take?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, Amazon Pay, and Venmo.Where do you ship?
We currently ship within the U.S. and Canada. International shipping is coming soon.How long will my order take to arrive?
Once shipped, delivery takes approximately 2–5 business days, depending on your location.Do you offer expedited shipping?
Yes. You may select expedited shipping at checkout.How can I track my order?
You’ll receive a tracking link via email as soon as your order ships—usually within 24 hours of placing your order. Please allow 24 hours for any updates to the tracking information.Can I modify or cancel an order?
We cannot modify an order once it is placed. However, our team will do its best to help where possible. If you need to make any changes to your order, please contact us at hi@practicalalchemy.com with your full name, email address, order number, and details of the changes or cancellation.Can I change my shipping address after an order has been placed?
Please email hi@practicalalchemy.com with your order number and updated shipping address as soon as possible. We may be able to update it if the order hasn’t been processed yet. -
Can I return or exchange a product?
We accept returns within 30 days of delivery if less than half the product has been used. Email us at hi@practicalalchemy.com and we’ll take care of you. Please refer to our return policy for full details.What if something arrives damaged?
We’re so sorry that happened. Send us a photo and your order number at hi@practicalalchemy.com, and we’ll make it right. -
Are your products clean?
Our formulas are made without parabens, sulfates, synthetic fragrance, or other common irritants. They’re clean, purposeful, and dermatologist-tested.Are your products safe for sensitive skin?
Our products are designed with sensitive skin in mind. Still, we always recommend a patch test if you’re new to our products. Please check the ingredient listings if you have specific allergies.Do you test on animals?
Never. We’re proudly 100% cruelty-free. -
Do gift cards expire?
Never. Our digital gift cards don’t expire and can be used anytime.Can I send a gift directly to someone else?
Absolutely. Just enter their name and shipping address at checkout, and feel free to add a gift note for a personal touch.